General inquiries
How does an employer obtain workers’ compensation coverage through Summit?
- If the interested party has a Summit-appointed independent agent, the agent may submit the policy through our WriteNow Online Quoting Service for review.
- If the interested party does not have a Summit-appointed independent agent, the employer may contact our Sales department at 1-800-282-7648 to be referred to one of our appointed independent agents in their area.
How do I obtain a login for the website?
Click Log In from the upper right corner of the website. Next, select Request a Login.
How do I see who has web access for my agency, and how do I manage those web users?
Contact our Sales and Agency Relations department at 1-800-282-7648 for an updated listing of your agency’s web users or to request the removal of a web user who is no longer with the agency.
How do I update my agency information (e.g. address, phone, active agency employees, etc.)?
Contact our Sales and Agency Relations department at 1-800-282-7648 to request those updates.
Underwriting
How do I pull loss runs?
Loss runs may be printed and downloaded by selecting the Claims Search option from Agency Resources or Employer Resources drop-downs. You will then be prompted to log into the Online Business Center and select the appropriate policy number. From that point, simply enter “as of” date and indicate whether the loss runs should be pulled by policy period or policy year. Please note that both you and your client can generate loss runs as long as you have access to the Online Business Center.
How do I add a notice of cancellation and non-renewal to third parties?
Log into the Online Business Center and select the policy that you’d like to add the notice to, then select Request a Third Party Holder Notice from the policy drop-down.
Can the insured pay a down payment via credit card?
No, we do not accept payments via credit card.
Request a quote via ACORD upload
How does upload work?
Simply create an original PDF of your ACORD form (either from your agency management system or with an ACORD fillable PDF/e-form). The upload will read the applicant information and load it directly into Summit’s WriteNow® Online Quoting Service.
To ensure data quality, only original PDFs can be used with uploading. An original or native file refers to an Adobe PDF that has not been converted to another file type (e.g., scanned and saved as a TIFF, JPEG, GIF, etc.) or converted from another file type into a PDF.
Do I need to install anything to be able to upload the ACORD form?
Not at all. Simply log in to our WriteNow Online Quoting Service, click on Request Quote and follow the prompts. If you don’t have a username and password, simply click on Log In from our homepage and then Request a Login.
Is the process of extracting my client’s information from the ACORD form secure?
Yes. Just as with all client and potential client data, Summit takes extensive measures to ensure that all data transfers are encrypted, protected and secure.
What is the benefit of uploading the ACORD form?
Uploading saves time by making duplicate entry a thing of the past, and it eliminates the need for an upload-compatible agency management system. The moment you submit an account via WriteNow, you are listed as the agent of record. You will either receive an instant answer, or the submission will immediately go to your underwriter for review.
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Prospective Agents | Frequently Asked Questions
What is Summit’s underwriting risk appetite?
Summit is a workers’ comp generalist with a broad underwriting appetite. We’re willing to collaborate with agencies, listen to their stories, and get to know client details and thoughtfully consider the risks involved. We have a large portfolio of risks in construction, manufacturing, medical care, large and small business, etc. To facilitate an easier experience for agencies, our online agency portal features a class code eligibility tool that allows producers to instantly prescreen underwriting guidelines for a client’s class of business.
What are the highlights of your online system for commercial agencies?
In addition to the class code eligibility tool, our online quoting system is designed with the agent in mind. Producers can submit risks directly via automated upload and many submissions receive an immediate automated decision. Your ACORD applications can be drag-and-dropped and will then populate 80-90% of the required information for submission.
Is there anything unique for agencies to know about Summit’s underwriting approach?
Yes, our priority is to ensure the process is easy and frictionless for independent agencies. Your team will work with one underwriter who handles all accounts ranging in size from minimum premium up to seven figures. Most importantly, Summit is interested in listening to the client’s story and talking about the risks when needed.
What stands out about top producers working with Summit?
Top Summit producers care about their clients and ensure their clients’ needs are being met. They appreciate a carrier that is smart, consultative, and collaborative (not transactional). Our top producers can articulate the exceptional value that Summit offers policyholders. The best agencies appreciate Summit‘s multifaceted teams from business development, underwriting, claims management, safety consulting, and premium audit all working together seamlessly in an effort to achieve positive outcomes for clients and their injured employees.
How quickly can Summit turn around quotations and then bind?
Because of our broad underwriting appetite, the timeframe varies. Summit can offer an instant quote on targeted risks that meet certain underwriting guidelines. For complicated risks, our turnaround time from quotation to binding can be impressive, especially when working with a seasoned agency team.
Are there other aspects of Summit’s services that agencies should know?
- In combination with elite service, we offer the scale of a growing superregional provider in 17 states and serving more than 7,000 commercial agents and 31,000 policyholders.
- Every department at Summit is staffed entirely (or nearly entirely) by our own in-house specialists, not third-party contractors—including sales, underwriting, loss prevention/safety, claims management, premium audit, and customer service.
- Our U.S. customer care center makes life easier for you and your clients. When you call, you’ll speak to human beings who provide answers you can trust.
- Specialists in every department believe in personal service, responsiveness, long-term business relationships, and getting to know your agency and your priorities.
- Field team members live in every state in which we operate.
What do policyholders appreciate about Summit?
- Our compassionate claims management is precise, proactive, and supported by in-house doctors and nurses who help ensure injured employees get appropriate and timely care.
- Summit safety consultants consistently transform workplace safety and help improve experience mods for policyholders.
- Your clients will usually have the same premium auditor each year—enjoying a positive audit experience with a familiar and proficient specialist who has previous knowledge of the client’s business.